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Community Newspapers Seen Valuable for Shopping, Ad Info
69% of residents in areas served by a local newspaper with circulation of under 15,000 say that their local paper provides valuable local shopping and advertising information, while 81% rely on the...
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Amazon Sets New Online Customer Satisfaction Peak
Amazon led all major online retailers this holiday season in customer satisfaction, earning a score of 88 on a 100-point scale, the highest ever attained by a retailer studied since 2005, according to...
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Daily App Downloads More Than Double on Christmas
Nearly a quarter of a billion application downloads occurred on Christmas Day 2011, more than double any other day in the history of iOS and Android devices save for the previous day, which delivered...
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Football Reigns in 2011’s Top Telecasts
Sports telecasts made up 9 of the top 10 single telecasts of the year, according to December 2011 data from Nielsen. Super Bowl XLV between the Green Bay Packers and Pittsburgh Steelers was the top...
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Holiday Season Online Spending Up 15% Y-O-Y
Americans have spent $35.3 billion online for the holiday season-to-date (November 1 – December 26), representing a 15% increase from the corresponding days last year, according to December 2011...
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Holiday Shopping Drives Retail Site Gains
About 28.9 million US consumers visited toy sites in October 2011, representing 34% month-over-month growth from roughly 21.6 million US consumers in October, making the retail category subset the...
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Majority of Shoppers Distrust Facebook Stores
53% of consumers who say they are active internet users do not believe that Facebook’s storefronts are committed to protecting them against fraud, with a further 23% saying they are unsure, according...
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In-Store Shopping Conversion Rates Stable Through Christmas
Brick-and-mortar shopping conversion remained relatively stable for the week ending December 26, with 67.9% of shoppers engaged in the shopping experience and making a purchase, representing a slight...
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Promo Retail Email Targeted Last-Minute Shoppers
The top online retailers sent each of their subscribers 5.7 promotional emails on average during the week ending December 23, 2011, representing fractional week-over-week growth, according to December...
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1 in 3 US Mobile Owners Access SocNets on Device
32.3% of the US mobile population age 13 and older reported accessing social networking sites on their phone at least once in the past month, according to [download page] a December 2011 study from...
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3 in 4 SMBs Plan Tablet Purchase
73% of US small and medium businesses (SMBs) with fewer than 1000 employees plan to purchase a tablet in the next 12 months, according to The NPD Group’s Q3 SMB Technology Monitor, representing a 7%...
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Chrome Gaining Browser Market Share
Google Chrome held 18.7% share of the US browser market in December 2011, representing a 50% increase from 12.4% a year earlier, and challenging Firefox, which dropped to 20.1% share from 26.9%, for...
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Affluent Consumers to Increase Travel Spend in 2012
43% of affluent consumers expect to spend either significantly (12%) or somewhat (31%) more on travel in the coming year, led by young affluents, men, ultra-affluents, and high-net-worth affluents,...
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Mobile Payments and Commerce Set For Breakthrough
Mobile payments and mobile commerce have been voted the top 2 breakthrough categories in mobile this year for the second year running, according to a Chetan Sharma survey released in January 2011....
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Half of Restaurants See Y-O-Y Rise in Same-Store Sales
50% of restaurant operators reported a a same-store sales gain between November 2010 and November 2011, compared to just 28% who reported a sales decline, marking the strongest net positives sales...
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Mobile App Downloading Surpasses Browser Use
During the three-month average ending November 2011, 44.9% of US mobile subscribers used downloaded applications on their mobile device, up about 8% from 41.6% during the three-month average ending...
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Social Media Performance Seen Correlating With Voting Intention
A strong, positive correlation has been found between overall social media performance and voting intention amongst Iowans, according to January 2012 analysis from Sociagility, which applied its...
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SMB Online Budgets Going to E-Mail, SEM, and Social Marketing
Email marketing (17.4%), search engine marketing / key word purchase (15.1%), and social media marketing (13.7%) will make up the top 3 areas of spending for SMBs in the coming year, according to...
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$101-150/Hour Most Common US SEO Cost
Hourly SEO costs vary across countries, but $76-200/hour is the most common range, covering more than 50% of firms in all countries surveyed by SEOMoz with the exception of India, according to an AYTM...
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Same-Store, Net Sales Up Y-O-Y in December
Driven by heavy promotional activity and a strong finish to the year, total net sales for the 23 retail chains tracked by RetailSails rose 5.6% in December 2011 as compared to the previous year,...
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